While rising health care insurance costs have been at the center of attention for decades in America, a change is coming.....and it's not the one you know about or expect. Back in 1987, Dr. Steve S. Kraman, then the chief of staff of the Lexington, Kentucky Veterans Affairs hospital, began admitting errors up front and negotiating with the families for fair payments and over the next 16 years its average payout per case was only $16,000. The reason the approach worked, Kraman said, is that grieving families are more interested in an acknowledgment of their suffering by the hospital than in filing suit.